Accessibility statement for gleamori.shop
GLEAMORI wants everyone to be able to browse our cork bags, wallets and card holders, coasters, placemats and pouches, read about the material, and place an order without barriers. This statement explains what we aim for, what we have done so far, where we still fall short, and how to reach us if something does not work for you.
Our commitment and target
Our target is the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, together with the closely related European standard EN 301 549, across the whole site at https://gleamori.shop. This is the level we build to and check against, and it applies to the shop pages, the product pages and the checkout.
What we have done
- Keyboard navigation: menus, links, buttons, filters and form fields can all be reached and used with a keyboard alone, without a mouse.
- Visible focus: the element you are on is always clearly marked, so you can see where you are on the page.
- Text alternatives: product images carry alt text describing the item, so a screen reader can tell you what is shown.
- Labelled form fields: every field in our forms has a label that is read out and visible.
- Contrast: body text is set at a contrast ratio of at least 4.5:1.
- Information is never given by colour alone. Cork tones, for example, are named in words — Natural (honey tan), Smoked (dark espresso brown) and Moss (muted olive green) — not just shown as a coloured swatch.
- Reduced motion is respected. When your device asks for reduced motion, the video loop stops, the drawn numerals stop animating and the horizontal scrolling is turned off. The texture magnifier still works, without animation.
- Videos on the site are muted, decorative loops with no speech, and nothing is explained only in a video.
- The texture magnifier is optional. Every cork texture is also shown as a close-up image, so no information depends on using it.
Known limitations
We would rather tell you where the site is not yet perfect than claim more than we can deliver.
- Some scene images have only short alt text. The lifestyle scenes that set a product in context are described briefly. We are writing fuller descriptions for them and will publish them as we go. Product images themselves are described in more detail.
- The payment fields at checkout are provided by our payment provider. Card payments are processed by Stripe, and PayPal is offered when enabled. The card number, expiry date and security code fields are built and served by those providers, so we cannot change how they are coded or labelled. They are also subject to the providers’ own accessibility work. If any part of checkout is a barrier for you, we can take your order by email instead — see below.
- Translations are machine-assisted and may contain mistakes. The shop can be read in several languages, and some of that text is translated automatically. Wording, terminology or punctuation may therefore be wrong or awkward in places. If a translation is unclear or incorrect, please email us — we will explain what was meant and correct the text.
We do not use an accessibility overlay
The site does not use an accessibility overlay or widget plugin. We fix problems in the page itself, in the code and the content, rather than adding a layer on top of them that can hide the real issue.
Feedback, and help with an order
If you meet a barrier anywhere on the site, tell us. Describe the page and what happened, and we will look into it. We reply within two business days.
Contact us
- Email: support@gleamori.shop
- Telephone: +351 913 650 284, Monday to Friday, 9:00–17:00 Lisbon time. This is a Portuguese mobile number, so international call rates may apply.
- You can also use the form on our contact page.
If a barrier stops you from completing an order, we can take the order by email instead. Write to support@gleamori.shop with the items you want and your delivery address, and we will arrange it with you. Delivery, returns and guarantee information is set out on our delivery page and returns page.
Date and review
This statement was prepared in October 2026 and applies to https://gleamori.shop. We review it when the site changes and when you tell us something is not working, and we update the date whenever we do.