What to contact us about
Write to us for help choosing: which bag, wallet or pouch suits your everyday use, or which cork tone you are after (Natural, Smoked or Moss). Ask about material details and we will check the composition of a textile backing or lining for your production batch. We also answer questions about orders, delivery, returns and guarantee claims.
We reply to email within two business days.
What helps us answer quickly
- The order number, if your question is about an order.
- For a fault, one or two photos and a short description of what is wrong.
- For a return, your order number; we email the return address.
Withdrawals can be sent in a moment through the withdrawal page; complaints go through the complaints page.